Funinmatch: Privacy Policy

Effective From: Sep 2026

This Privacy Policy explains how Funinmatch may collect, use, store, protect and disclose information when users visit the platform, create an account, log in, complete verification, use sports or casino features, make transactions or contact customer support.

The information processed can vary depending on how a user interacts with Funinmatch and which account features are available.

By continuing to use the platform, users acknowledge the data-handling practices described in this Privacy Policy.

This policy should be read together with the Funinmatch Terms and Conditions, Responsible Gaming Policy and any additional notices that apply to specific features.

1. Our Approach to Privacy

Funinmatch may process personal and technical information where it is reasonably needed to operate accounts, provide services, protect users, process transactions and maintain platform security.

Only information relevant to legitimate account, technical, security or service-related purposes should be processed.

Different users may provide or generate different categories of data depending on their account activity.

2. Information Collected During Registration

When a user creates a Funinmatch account, certain information may be requested to establish the profile.

This may include:

Name
Mobile number
Email address where applicable
Date of birth or age-related information
Username
Funinmatch ID
Password-related authentication information
Other registration details

Users should provide accurate information and should not create accounts using another person’s identity.

3. Funinmatch ID and Account Records

The Funinmatch ID helps identify the registered account.

Account records may include profile details, account status, verification history, login activity, support history and transaction-related information.

These records can help Funinmatch administer the account and respond to account-access or support requests.

4. Login and Session Information

When users sign in, Funinmatch may process information connected with the login session.

This can include:

Login time
Login attempts
Device information
Browser information
IP address
Session identifiers
Password-reset activity
Security events

5. Verification Data

Some accounts may require additional verification.

Depending on the relevant process, Funinmatch may request identity, age, address or other supporting information.

Verification data may be used to confirm account ownership, support security checks, review transactions or meet applicable operational requirements.

Users should submit verification information only through authorised channels.

6. Payment Information

When users make deposits or request withdrawals, transaction information may be processed.

This can include:

Deposit amount
Withdrawal amount
Payment method
Transaction date and time
Reference number
Transaction status
Account balance information

Certain payment information may be handled directly by independent payment providers.

7. Transaction History

Funinmatch may retain records of account transactions.

Transaction records can help with payment reviews, account disputes, security checks, fraud prevention and customer support.

Users should retain their own payment confirmations where appropriate.

8. Sports Activity Information

Where sports features are available, Funinmatch may process information connected with account activity in the sports section.

This may include markets viewed, selections, stakes, event history and related account records.

Sports activity information may be used for account administration, transaction settlement, support or security purposes.

9. Casino Activity Information

Where casino features are available, account records may include information about games accessed, stakes, sessions and related transactions.

This information may help with account management, support, dispute review, security monitoring and responsible gaming controls.

10. Device and Browser Data

Technical information may be collected when users access Funinmatch.

This can include:

Device type
Operating system
Browser type
Browser version
Screen settings
Language preferences
Network information
IP address

Technical information can help improve compatibility and identify unusual access behaviour.

11. Website Usage Data

Funinmatch may collect information about how users navigate the platform.

This can include pages visited, features used, session duration and technical errors.

Usage data can help identify website problems and improve the overall user experience.

12. Cookies and Similar Technologies

Funinmatch may use cookies and similar technologies to support website functions.

Cookies can help maintain login sessions, remember preferences, support security and understand how users interact with the platform.

Essential Cookies

Essential cookies can support login sessions, security and basic website functions.

Disabling them may affect how some Funinmatch features work.

Preference Cookies

Preference cookies may remember settings such as language or display choices where available.

Analytics Cookies

Analytics technologies may be used to understand page performance, navigation patterns and technical issues.

13. How We May Use Information

Funinmatch may process information for purposes including:

Creating accounts
Maintaining Funinmatch IDs
Providing login access
Managing verification
Processing deposits and withdrawals
Providing sports and casino features
Maintaining account security
Preventing fraud
Responding to customer support
Managing responsible gaming controls
Improving technical performance
Handling complaints or disputes
Meeting applicable legal obligations

Information should not be used for unrelated purposes without an appropriate basis.

14. Account Administration

Personal information may be used to maintain and manage the registered account.

This can include updating profile information, restoring account access, reviewing account status and supporting password recovery.

Funinmatch may require additional confirmation before sensitive account details are changed.

15. Security and Fraud Prevention

Account, device and transaction information may be reviewed to identify suspicious or unauthorised activity.

This can include unusual login behaviour, duplicate accounts, unexpected transaction patterns or attempted misuse.

Where a security concern is identified, Funinmatch may request verification or temporarily restrict certain account functions.

16. Responsible Gaming Records

Where responsible gaming controls are available, Funinmatch may retain information connected with limits, breaks, restrictions or self-exclusion requests.

Such information may be needed to administer the requested control and prevent inappropriate reactivation.

17. Customer Support Data

When a user contacts Funinmatch support, the communication may be recorded.

Support information may include:

Account ID
Username
Issue description
Transaction reference
Technical information
Previous messages
Account-recovery details

This information can help support teams investigate and resolve the issue.

18. Promotional Communications

Where appropriate and permitted, Funinmatch may send promotional or service-related communications.

Users may be able to manage certain marketing preferences.

Important account, security, payment or policy messages may still be sent where necessary.

19. Sharing Information With Service Providers

Funinmatch may work with external companies that help operate the platform.

These can include providers involved in:

Hosting
Payment processing
Verification
Security
Analytics
Sports data
Game services
Customer support
Technical infrastructure

Relevant information may be shared only where reasonably necessary for those providers to perform their services.

20. Payment Providers

Independent payment providers may process certain transaction information under their own policies and legal obligations.

Funinmatch may not directly control all data handled by an external payment service.

Users should review the relevant payment provider’s privacy information where available.

21. Game and Sports Data Providers

Some Funinmatch sports or casino features may depend on third-party providers.

Limited technical, account or usage information may be exchanged where needed to operate those services.

Third-party providers may also have their own privacy terms.

22. Legal Disclosures

Information may be disclosed where reasonably required by applicable law, valid legal process or authorised regulatory request.

Funinmatch may also disclose relevant information where necessary to investigate fraud, protect account security or defend legal rights.

23. Business Transfers

If the ownership or operation of Funinmatch changes, certain user information may form part of a legitimate business transfer.

This can include restructuring, acquisition, merger or transfer of platform assets.

Appropriate steps should be taken to protect information during such a process where required.

24. Protecting Personal Information

Funinmatch may use reasonable technical and organisational measures intended to protect personal information.

These can include access controls, authentication measures, account monitoring and other security practices.

No online service can guarantee complete security, so users also have responsibility for protecting their own accounts.

25. User Security Responsibilities

Users should:

Keep the Funinmatch password private
Protect OTPs and security codes
Use trusted devices
Avoid unknown login links
Log out from shared devices
Report suspicious account activity

Do not give full login credentials to unknown individuals claiming to provide support.

26. How Long Information May Be Kept

Funinmatch may retain information for as long as reasonably necessary for the purpose for which it was collected.

Retention can depend on:

Account status
Transaction history
Security requirements
Fraud-prevention needs
Responsible gaming controls
Dispute resolution
Legal obligations

Different information categories may be retained for different periods.

27. Closed Accounts

Closing a Funinmatch account does not necessarily result in immediate deletion of all data.

Certain records may need to be retained for transaction history, fraud prevention, responsible gaming, legal obligations or dispute resolution.

Information that is no longer required should be deleted, anonymised or otherwise handled appropriately.

28. Correcting Account Information

Users should keep their Funinmatch account information accurate.

Some details may be updated through account settings where available.

For sensitive changes, users may need to contact authorised support and confirm account ownership.

29. Access to Personal Information

Depending on applicable law, users may be able to request information about the personal data connected with their Funinmatch account.

Identity verification may be required before information is released.

This helps prevent unauthorised disclosure to another person.

30. Requests to Delete Information

Users may be able to request deletion of personal information where such a right applies.

However, certain data may need to be retained for security, legal, financial, responsible gaming or fraud-prevention purposes.

Where complete deletion is not possible, processing may be restricted where appropriate.

31. Other Privacy Rights

Depending on applicable law, users may also have rights to:

Correct inaccurate information
Restrict certain processing
Object to certain uses
Withdraw consent where relevant
Request information about data use

These rights may be subject to legal and operational limitations.

32. International Data Processing

Funinmatch may use infrastructure or service providers located in different countries.

This means some information may be processed outside the user’s country of residence.

Where required, reasonable safeguards should be used when information is transferred between jurisdictions.

33. Underage Users

Funinmatch is not intended for users who do not meet applicable minimum age and eligibility requirements.

Users must not create accounts using the identity of a minor.

If Funinmatch becomes aware that an ineligible minor has provided personal information, appropriate account restrictions may be applied.

34. External Links

The platform may contain links to independent third-party websites.

Those websites operate under their own privacy policies.

This Funinmatch Privacy Policy does not automatically apply to independent external services.

Users should review third-party privacy information before submitting personal data.

35. Privacy Policy Updates

Funinmatch may update this Privacy Policy when services, security practices, technologies or applicable requirements change.

The latest version should be published on this page.

The effective date may also be updated when material changes are made.

36. Privacy Questions and Complaints

Users with questions about their personal information or this Privacy Policy should contact authorised Funinmatch support.

A privacy request should clearly explain the issue and identify the relevant account.

Do not include passwords, OTPs or unnecessary payment security information.

37. Acceptance of This Privacy Policy

By registering, accessing or continuing to use Funinmatch, users acknowledge that they have read and understood this Privacy Policy.

If a user does not agree with the data practices described here, they should stop using the platform and request account closure where appropriate.

Continued use after policy updates may constitute acknowledgment of the revised Privacy Policy where permitted by applicable law.